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It Is OK to Ask for Help
If you feel gambling is becoming a problem, you are not alone. In the UK, several free and confidential support services are available. GamCare runs the National Gambling Helpline on 0808 8020 133 (free, 24/7), with live chat, online forums and face-to-face counselling. BeGambleAware offers self-assessment tools, treatment referrals and educational resources.
A gambling problem can affect anyone regardless of background, age or income. Seeking help is a sign of strength, not weakness. Recovery is possible, and the sooner you reach out, the better your chances of regaining control.
Recognise the Warning Signs
Warning signs of problem gambling: spending more than you can afford, chasing losses, hiding gambling from loved ones, neglecting work or family, borrowing to gamble, feeling anxious or guilty about playing. If you recognise any of these, reach out today.
Other signs include needing to bet larger amounts to feel the same excitement, thinking about gambling constantly, and feeling restless or irritable when trying to cut down. These are signs of tolerance and dependency that warrant professional support.
UK Helplines and Organisations
Other resources: GAMSTOP (free national self-exclusion from all UKGC-licensed sites), Gamblers Anonymous UK (peer support meetings nationwide), GamBan and BetBlocker (free software that blocks all gambling sites on your devices), and the NHS Northern Gambling Service for clinical treatment.
GamCare's National Gambling Helpline: 0808 8020 133 (free, 24/7). BeGambleAware: begambleaware.org. Gamblers Anonymous UK: gamblersanonymous.org.uk.
Practical Steps You Can Take Today
Practical steps: set strict deposit, time and loss limits in your account, ask your bank to block gambling transactions (most UK banks offer this for free), and talk to someone you trust. You can also close your account or activate self-exclusion. Read our full responsible gambling page for all tools.
Install GamBan or BetBlocker on all your devices to block access to gambling sites. Delete gambling apps from your phone. Consider letting a trusted person manage your finances temporarily while you address the issue.
Support for Friends and Family
If you suspect someone close to you has a gambling problem, approach the conversation with care. Express concern rather than accusation. Say "I am worried about you" rather than "you have a problem." Listen without judgement and offer your support without conditions.
Remember you cannot solve the problem for them. You can help by sharing information, accompanying them to an appointment or simply being present. Look after your own wellbeing too. Gamblers Anonymous UK has dedicated groups for those affected by a loved one's gambling.
Starting the Conversation
Talking about gambling problems can feel overwhelming. You may feel ashamed or worry about how others will react. However, openness is one of the most powerful steps you can take. Choose someone you trust and pick a calm, quiet moment to begin.
You do not have to share everything at once. Start by voicing your concerns and give the other person space to respond. People often react with more understanding than you expect. If speaking to someone in person feels too difficult, call the GamCare helpline on 0808 8020 133 for anonymous support.
More Information
For more detail visit our responsible gambling page and our guide on how to close your account. Our privacy policy explains how we handle your data.